In our endeavour to fulfil our promise of quality service to our customers, in 2017 we embarked on a journey to transition from the old quality management system (ISO 9001:2008) to the new ISO 9001:2015. Our team worked hard to put in place a Quality Management System that conforms to the new standards leading to our attainment of ISO 9001:2015 certification in November 2018. This certification is an important milestone in our endeavour to consistently provide quality services to our customers.
On 15 March 2019, the Director General of Standards Association of Zimbabwe Dr. Eve Gadzikwa, officially handed over the ISO 9001:2015 certificate to our team at a private function held at Holiday Inn Harare. The function was attended by invited guests who included our customers, the Diagnostic Laboratory Suppliers team, our suppliers, our partners, officials from the Standard Association of Zimbabwe, officials from the Ministry of Health and Child Care (with the acting permanent secretary as the guest of honour) and various media houses.